霍普金斯访问线(HAL)是一个专门的资源，将提供者与约翰霍普金斯大学的医生联系起来，讨论患者护理和可能转移到约翰霍普金斯大学卫生系统设施.

The HAL team, 总部设在约翰霍普金斯医院的约翰霍普金斯能力指挥中心, 激活重症和复杂情况的护理团队，以及转移和入院过程，以满足患者的需求.

The HAL team will:

• Collect patient information on condition and diagnosis.
• Facilitate physician-to-physician communications.
• 收集医疗记录信息和图像，以减少重复测试和扫描.
• Provide real-time bed status for incoming patients.
• Activate the Johns Hopkins Lifeline critical care transport team.

Health care providers should call the Hopkins Access Line in these instances:

• To refer a patient for inpatient care at The Johns Hopkins Hospital
• 如果你是约翰·霍普金斯医生之前治疗过的bst365的提供者，并且对该bst365有疑问
• 与约翰霍普金斯医院的医生就其他患者护理问题进行交谈

训练有素的HAL医师转诊协调员处理所有访问约翰霍普金斯医生时间表的电话, on-call lists and contact numbers. bst365的协调员帮助您与约翰·霍普金斯大学的医生联系，以最好地讨论您的bst365的情况.

如果你想找一个不能马上找到的医生, HAL代表将引导您到可用的专家或安排所要求的医生回复您的电话.

After a patient has been accepted at a Johns Hopkins Health System facility, HAL将继续更新您的转移状态，并将通过约翰霍普金斯生命线患者运输服务启动入院流程和运输.

When calling the Hopkins Access Line, a physician referral coordinator will ask for the following information:

1. The attending physician name and specialty.
2. Patient location. If the patient is at a hospital, please provide the floor, 楼层护士站的房间号码和电话(不是病房电话).
3. Diagnosis and plan of treatment or procedure (e.g., cardiac catheterization, coronary artery bypass grafting, 心脏直视手术)，bst365被转移到约翰霍普金斯医院或其他约翰霍普金斯健康系统医院接受.

Once this information is obtained, 医生转诊协调员将为转诊医生与约翰·霍普金斯大学合适的值班医生召开电话会议.

Next steps:

1. 医生将被要求传真一份人口统计表到HAL办公室. This should include insurance information, which the utilization review nurse will use for financial certification. Fax demographic sheets to 410-367-2101.
2. 生命线通讯工作人员将与患者将入住的楼层联系，以获取患者分诊和运输信息，并确定最佳的运输方法. (Factors such as acuity of patient, weather and distance will be considered.)
3. While an air or ground transport team is en route to pick up the patient, 为了加快转院和限制在转院医院的床边时间，可能需要以下附加信息:
   • Copy of the patient's chart
   • Discharge summary from the transferring hospital/medical institution
   • 紧急医疗和劳工法案(EMTALA)/综合预算和解法案(COBRA)转送表格已填写并在转送医院/医疗机构签署
   • 医疗需要证明(CMN)/医生证明声明(PCS)表格已填写并签署
   • 接收部门/医生需要的任何x光片/胶片的硬拷贝

bst365的首要任务是确保所有患者得到所需的治疗和护理.

When patients do not have a time-critical condition or need emergency care, bst365对患者的临床需求和保险范围进行全面的病例审查. This evaluation explores medical necessity to transfer a patient.

At the direction of the Johns Hopkins provider accepting the patient, the HAL team will obtain medical records pertaining to the transfer. 约翰霍普金斯大学的医生团队将决定是否需要紧急转移，并可能提出有效的替代方案, such as a telemedicine consultation or comprehensive outpatient care. 这种审查是必要的，以保护患者免于支付不必要的医疗费用.

bst365也会提前评估保险范围，以帮助患者做出明智的决定，避免意外的负担, uncovered medical costs. 没有验证付款人覆盖的患者可以与bst365的财务顾问说话，如果他们希望继续转移过程.